Every item we sell is authenticated by one or more experts prior to being offered on our site. If an item can't be authenticated, we won't sell it.
We inspect the condition of every item we sell, describing it as accurately and specifically as possible. If an item has damage, we document it in the description. The Condition Rating of all items appears in the description.
If you are unsure about an item, we encourage you to contact us. We are happy to answer any questions and provide additional photos if needed.
When you see Pristine, it means an item shows no signs of being used at all. It may have tags attached, but other aspects may not meet the BNwT rating. For instance, a handbag may have tags, but not include the dust cover. Shoes may have minor try-on wear to the soles.
A item rated Excellent may have been worn 1-2x, but shows no significant wear. Clothing may have been dry cleaned or laundered, but doesn't look worn. Shoes may have slightly scuffed soles but unmarked uppers. Handbags may have no exterior flaws, but perhaps light interior wear.
Items classified as Very Good have been used multiple times and show signs of wear. For example, clothing may have color degradation, light pilling or other sign of prior usage. Shoes may have moderate sole wear . Handbags may show some exterior wear.